cleanup: ticket and legal stuff
This commit is contained in:
user
@@ -1,35 +0,0 @@
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<script lang="ts">
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import Title from "$lib/components/atoms/title.svelte";
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import TableOfContents from "../table-of-contents.svelte";
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const toc = [{ title: "Introduction", link: "#introduction" }];
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</script>
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<section class="flex w-full flex-col-reverse gap-4 md:gap-8 lg:flex-row">
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<div
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class="col-span-3 flex w-full flex-col gap-4 rounded-lg border border-brand-200 bg-gradient-to-b from-white/50 to-brand-50 p-4 md:p-8"
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>
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<Title size="h2" weight="medium">Introduction</Title>
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<p>
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Welcome to FlyTicketTravel's legal documentation. As a flight booking
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platform dedicated to providing seamless travel experiences, we take
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our legal obligations seriously, particularly regarding payment
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processing, data protection, and user privacy. This section outlines
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our Privacy Policy, Terms and Conditions, Cookie Policy, and Refund
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Policy, ensuring transparency in how we handle your personal data and
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transactions.
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</p>
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<p>
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Our policies are designed to comply with international data protection
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laws, including GDPR. They cover everything from how we process your
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flight bookings to how we secure your payment information. We
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encourage you to read each section carefully to understand your rights
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and our commitments to protecting your privacy while using
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FlyTicketTravel's services.
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</p>
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</div>
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<TableOfContents {toc} />
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</section>
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@@ -1,36 +0,0 @@
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<script lang="ts">
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import { cn } from "$lib/utils";
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import { TRANSITION_COLORS } from "$lib/core/constants";
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import { legalArticles } from "./legal.articles";
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import MaxWidthWrapper from "$lib/components/molecules/max-width-wrapper.svelte";
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interface Props {
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children?: import("svelte").Snippet;
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}
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let { children }: Props = $props();
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</script>
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<MaxWidthWrapper
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cls="my-32 grid grid-cols-1 gap-4 px-4 md:px-8 lg:grid-cols-5 lg:gap-8"
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>
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<div
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class="flex h-max flex-col gap-4 rounded-lg border border-brand-200 bg-brand-50/50 p-4 lg:col-span-1"
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>
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{#each legalArticles as article}
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<a
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href={article.link}
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class={cn(
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"cursor-pointer text-brand-950 hover:text-brand-600",
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TRANSITION_COLORS,
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)}
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>
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{article.title}
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</a>
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{/each}
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</div>
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<div class="lg:col-span-4">
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{@render children?.()}
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</div>
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</MaxWidthWrapper>
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@@ -1,93 +0,0 @@
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<script lang="ts">
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import Title from "$lib/components/atoms/title.svelte";
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import { CONTACT_INFO } from "$lib/core/constants";
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import TableOfContents from "../table-of-contents.svelte";
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const toc = [
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{ title: "What Are Cookies?", link: "#what-are-cookies" },
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{ title: "How We Use Cookies", link: "#how-we-use-cookies" },
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{ title: "Types of Cookies We Use", link: "#types-of-cookies" },
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{ title: "Managing Cookies", link: "#managing-cookies" },
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{
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title: "Changes to This Cookie Policy",
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link: "#changes-to-this-cookie-policy",
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},
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{ title: "Contact Us", link: "#contact-us" },
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];
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const lastUpdated = "December 3, 2024";
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</script>
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<section class="flex w-full flex-col-reverse gap-6 md:gap-8 lg:flex-row">
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<div
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class="col-span-3 flex w-full flex-col gap-4 rounded-lg border border-brand-200 bg-gradient-to-b from-white/50 to-brand-50 p-4 md:p-8"
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>
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<Title size="h2" weight="medium">Cookie Policy</Title>
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<p>
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FlyTicketTravel ("we", "our", "us") uses cookies and similar
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technologies to provide you with a better experience while using our
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flight booking platform. This policy explains how we use cookies and
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your choices regarding them.
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</p>
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<Title size="h3" weight="medium" id="what-are-cookies"
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>1. What Are Cookies?</Title
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>
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<p>
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Cookies are small text files stored on your device when you visit our
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platform. They help us provide essential features and improve your
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experience with FlyTicketTravel.
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</p>
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<Title size="h3" weight="medium" id="how-we-use-cookies"
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>2. How We Use Cookies</Title
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>
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<p>We use cookies to:</p>
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<ul class="list-disc pl-4">
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<li>Keep you signed in to your FlyTicketTravel account securely</li>
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<li>Remember your flight search preferences and settings</li>
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<li>Ensure the security of your payment information</li>
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<li>Improve our platform's performance</li>
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<li>Analyze how our services are used</li>
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</ul>
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<Title size="h3" weight="medium" id="types-of-cookies"
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>3. Types of Cookies We Use</Title
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>
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<p>Our platform uses:</p>
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<ul class="list-disc pl-4">
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<li>Essential cookies: Required for basic platform functionality</li>
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<li>Authentication cookies: To keep you securely logged in</li>
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<li>Preference cookies: To remember your settings</li>
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<li>Analytics cookies: To improve our services</li>
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</ul>
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<Title size="h3" weight="medium" id="managing-cookies"
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>4. Managing Cookies</Title
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>
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<p>
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You can control cookies through your browser settings. Note that
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disabling certain cookies may limit your access to some features of
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FlyTicketTravel, particularly those related to secure booking and
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payment processing.
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</p>
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<Title size="h3" weight="medium" id="changes-to-this-cookie-policy"
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>5. Changes to This Cookie Policy</Title
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>
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<p>
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We may update this policy as we enhance our platform. Any changes will
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be posted here with an updated revision date.
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</p>
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<Title size="h3" weight="medium" id="contact-us">6. Contact Us</Title>
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<p>
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For questions about our cookie practices, contact us at {CONTACT_INFO.email}.
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</p>
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<small class="text-gray-500">Last Updated: {lastUpdated}</small>
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</div>
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<TableOfContents {toc} />
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</section>
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@@ -1,27 +0,0 @@
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export const legalArticles = [
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{
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id: "introduction",
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title: "Introduction",
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link: "/legal",
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},
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{
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id: "privacy-policy",
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title: "Privacy Policy",
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link: "/legal/privacy-policy",
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},
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{
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id: "terms-and-conditions",
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title: "Terms & Conditions",
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link: "/legal/terms-and-conditions",
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},
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{
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id: "refund-policy",
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title: "Refund Policy",
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link: "/legal/refund-policy",
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},
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{
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id: "cookie-policy",
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title: "Cookie Policy",
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link: "/legal/cookie-policy",
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},
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];
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@@ -1,133 +0,0 @@
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<script lang="ts">
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import Title from "$lib/components/atoms/title.svelte";
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import { CONTACT_INFO } from "$lib/core/constants";
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import TableOfContents from "../table-of-contents.svelte";
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const toc = [
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{ title: "Information We Collect", link: "#information-we-collect" },
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{ title: "Booking Data", link: "#booking-data" },
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{
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title: "How We Use Your Information",
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link: "#how-we-use-your-information",
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},
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{ title: "Data Protection", link: "#data-protection" },
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{ title: "International Transfers", link: "#international-transfers" },
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{ title: "Your Rights", link: "#your-rights" },
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{ title: "Changes to Policy", link: "#changes-to-policy" },
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{ title: "Contact Us", link: "#contact-us" },
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];
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const lastUpdated = "December 3, 2024";
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</script>
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<section class="flex w-full flex-col-reverse gap-6 md:gap-8 lg:flex-row">
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<div
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class="col-span-3 flex w-full flex-col gap-4 rounded-lg border border-brand-200 bg-gradient-to-b from-white/50 to-brand-50 p-4 md:p-8"
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>
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<Title size="h2" weight="medium">Privacy Policy</Title>
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<p>
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FlyTicketTravel is committed to protecting your privacy and ensuring
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the security of your personal information. This Privacy Policy
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explains how we collect, use, and protect your data when you use our
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flight booking platform.
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</p>
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<Title size="h3" weight="medium" id="information-we-collect"
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>1. Information We Collect</Title
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>
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<p>We collect the following types of information:</p>
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<ul class="list-disc pl-4">
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<li>
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Personal Information:
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<ul class="list-disc pl-4">
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<li>Full name and contact details</li>
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<li>Travel document information (passport/ID)</li>
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<li>Payment details</li>
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<li>Date of birth and nationality</li>
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</ul>
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</li>
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<li>
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Usage Information:
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<ul class="list-disc pl-4">
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<li>How you use our platform</li>
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<li>Search history and preferences</li>
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<li>Device and browser information</li>
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</ul>
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</li>
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</ul>
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<Title size="h3" weight="medium" id="booking-data">2. Booking Data</Title>
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<p>We handle travel booking information including:</p>
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<ul class="list-disc pl-4">
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<li>Flight reservation details</li>
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<li>Itinerary information</li>
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<li>Special requests (meals, seating, etc.)</li>
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</ul>
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<p>
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This data is processed in accordance with GDPR and relevant travel
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industry regulations. We implement additional security measures for
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payment data protection.
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</p>
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<Title size="h3" weight="medium" id="how-we-use-your-information"
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>3. How We Use Your Information</Title
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>
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<p>We use your information to:</p>
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<ul class="list-disc pl-4">
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<li>Process flight bookings</li>
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<li>Provide customer support</li>
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<li>Send booking confirmations and updates</li>
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<li>Improve our platform</li>
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<li>Comply with legal obligations</li>
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</ul>
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<Title size="h3" weight="medium" id="data-protection"
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>4. Data Protection</Title
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||||
>
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||||
<p>We implement robust security measures including:</p>
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<ul class="list-disc pl-4">
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<li>Encryption for payment data</li>
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||||
<li>Secure access controls</li>
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||||
<li>Regular security audits</li>
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<li>Staff training on data protection</li>
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||||
</ul>
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||||
|
||||
<Title size="h3" weight="medium" id="international-transfers"
|
||||
>5. International Transfers</Title
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||||
>
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||||
<p>
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As a flight booking service, we may transfer data across borders. All
|
||||
transfers comply with GDPR and relevant data protection laws, using
|
||||
appropriate safeguards and security measures.
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||||
</p>
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||||
|
||||
<Title size="h3" weight="medium" id="your-rights">6. Your Rights</Title>
|
||||
<p>Under GDPR, you have the right to:</p>
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||||
<ul class="list-disc pl-4">
|
||||
<li>Access your personal data</li>
|
||||
<li>Correct inaccurate data</li>
|
||||
<li>Request data deletion</li>
|
||||
<li>Restrict processing</li>
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||||
<li>Data portability</li>
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||||
<li>Object to processing</li>
|
||||
</ul>
|
||||
|
||||
<Title size="h3" weight="medium" id="changes-to-policy"
|
||||
>7. Changes to Policy</Title
|
||||
>
|
||||
<p>
|
||||
We may update this policy as our services evolve. Significant changes
|
||||
will be notified to users directly through the platform.
|
||||
</p>
|
||||
|
||||
<Title size="h3" weight="medium" id="contact-us">8. Contact Us</Title>
|
||||
<p>
|
||||
For privacy-related queries or to exercise your rights, contact our
|
||||
Data Protection Officer at {CONTACT_INFO.email}.
|
||||
</p>
|
||||
|
||||
<small class="text-gray-500">Last Updated: {lastUpdated}</small>
|
||||
</div>
|
||||
|
||||
<TableOfContents {toc} />
|
||||
</section>
|
||||
@@ -1,177 +0,0 @@
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<script lang="ts">
|
||||
import Title from "$lib/components/atoms/title.svelte";
|
||||
import { CONTACT_INFO } from "$lib/core/constants";
|
||||
import TableOfContents from "../table-of-contents.svelte";
|
||||
|
||||
const toc = [
|
||||
{ title: "Booking Cancellations", link: "#booking-cancellations" },
|
||||
{
|
||||
title: "Airline-Controlled Refunds",
|
||||
link: "#airline-controlled-refunds",
|
||||
},
|
||||
{
|
||||
title: "FlyTicketTravel Service Fees",
|
||||
link: "#FlyTicketTravel-service-fees",
|
||||
},
|
||||
{ title: "Refund Processing", link: "#refund-processing" },
|
||||
{ title: "Flight Changes", link: "#flight-changes" },
|
||||
{ title: "Special Circumstances", link: "#special-circumstances" },
|
||||
{ title: "Contact Us", link: "#contact-us" },
|
||||
];
|
||||
|
||||
const lastUpdated = "December 3, 2024";
|
||||
</script>
|
||||
|
||||
<section class="flex w-full flex-col-reverse gap-6 md:gap-8 lg:flex-row">
|
||||
<div
|
||||
class="col-span-3 flex w-full flex-col gap-4 rounded-lg border border-brand-200 bg-gradient-to-b from-white/50 to-brand-50 p-4 md:p-8"
|
||||
>
|
||||
<Title size="h2" weight="medium">Refund Policy</Title>
|
||||
|
||||
<p>
|
||||
At FlyTicketTravel, we understand that travel plans can change. This
|
||||
policy outlines our approach to refunds and cancellations for flight
|
||||
bookings made through our platform.
|
||||
</p>
|
||||
|
||||
<Title size="h3" weight="medium" id="booking-cancellations"
|
||||
>1. Booking Cancellations</Title
|
||||
>
|
||||
<p>Our cancellation policy varies based on ticket type:</p>
|
||||
<ul class="list-disc pl-4">
|
||||
<li>
|
||||
<strong>Refundable Tickets:</strong> Eligible for full or partial refunds
|
||||
as per airline terms
|
||||
</li>
|
||||
<li>
|
||||
<strong>Non-Refundable Tickets:</strong> Generally not eligible for
|
||||
refunds, but may receive airline credits or partial refunds in special
|
||||
circumstances
|
||||
</li>
|
||||
<li>
|
||||
<strong>Flexible Tickets:</strong> Can be changed with minimal or no
|
||||
fees, subject to fare difference
|
||||
</li>
|
||||
</ul>
|
||||
<p>
|
||||
The specific refund terms for your booking are displayed during the
|
||||
booking process and in your confirmation email.
|
||||
</p>
|
||||
|
||||
<Title size="h3" weight="medium" id="airline-controlled-refunds"
|
||||
>2. Airline-Controlled Refunds</Title
|
||||
>
|
||||
<p>Important information about airline policies:</p>
|
||||
<ul class="list-disc pl-4">
|
||||
<li>
|
||||
Most refunds are subject to the airline's fare rules and
|
||||
conditions of carriage
|
||||
</li>
|
||||
<li>Each airline has its own cancellation fees and policies</li>
|
||||
<li>
|
||||
Some low-cost carriers offer no refunds under any circumstances
|
||||
</li>
|
||||
<li>Premium airlines typically offer more flexible refund options</li>
|
||||
</ul>
|
||||
<p>
|
||||
FlyTicketTravel will advocate on your behalf with airlines, but we
|
||||
cannot override their refund policies.
|
||||
</p>
|
||||
|
||||
<Title size="h3" weight="medium" id="FlyTicketTravel-service-fees"
|
||||
>3. FlyTicketTravel Service Fees</Title
|
||||
>
|
||||
<p>Our policy regarding service fees:</p>
|
||||
<ul class="list-disc pl-4">
|
||||
<li>
|
||||
FlyTicketTravel booking service fees are non-refundable after 24
|
||||
hours from booking
|
||||
</li>
|
||||
<li>
|
||||
Within 24 hours of booking, service fees are fully refundable if
|
||||
you cancel
|
||||
</li>
|
||||
<li>
|
||||
Premium support fees are non-refundable once the service has been
|
||||
provided
|
||||
</li>
|
||||
<li>
|
||||
Seat selection and other ancillary fees follow the airline's
|
||||
refund policy
|
||||
</li>
|
||||
</ul>
|
||||
|
||||
<Title size="h3" weight="medium" id="refund-processing"
|
||||
>4. Refund Processing</Title
|
||||
>
|
||||
<p>When you're eligible for a refund:</p>
|
||||
<ul class="list-disc pl-4">
|
||||
<li>
|
||||
Refunds are processed to the original payment method used for
|
||||
booking
|
||||
</li>
|
||||
<li>
|
||||
Processing time is typically 7-14 business days after airline
|
||||
approval
|
||||
</li>
|
||||
<li>
|
||||
Credit card refunds may take an additional 1-2 billing cycles to
|
||||
appear
|
||||
</li>
|
||||
<li>
|
||||
You'll receive email confirmation when your refund is processed
|
||||
</li>
|
||||
</ul>
|
||||
|
||||
<Title size="h3" weight="medium" id="flight-changes"
|
||||
>5. Flight Changes</Title
|
||||
>
|
||||
<p>Our policy for changing flights:</p>
|
||||
<ul class="list-disc pl-4">
|
||||
<li>
|
||||
Most tickets allow date/time changes for a fee plus any fare
|
||||
difference
|
||||
</li>
|
||||
<li>
|
||||
Changes must be made at least 24 hours before departure (varies by
|
||||
airline)
|
||||
</li>
|
||||
<li>Name changes are generally not permitted by airlines</li>
|
||||
<li>Route changes are treated as a cancellation and new booking</li>
|
||||
</ul>
|
||||
|
||||
<Title size="h3" weight="medium" id="special-circumstances"
|
||||
>6. Special Circumstances</Title
|
||||
>
|
||||
<p>We offer additional flexibility for:</p>
|
||||
<ul class="list-disc pl-4">
|
||||
<li>
|
||||
<strong>Flight Cancellations by Airline:</strong> Full refund or rebooking
|
||||
assistance
|
||||
</li>
|
||||
<li>
|
||||
<strong>Significant Schedule Changes:</strong> Option to accept change
|
||||
or request refund
|
||||
</li>
|
||||
<li>
|
||||
<strong>Medical Emergencies:</strong> We'll help you request special
|
||||
consideration from airlines (documentation required)
|
||||
</li>
|
||||
<li>
|
||||
<strong>COVID-19 Related Changes:</strong> Subject to current airline
|
||||
and regulatory policies
|
||||
</li>
|
||||
</ul>
|
||||
|
||||
<Title size="h3" weight="medium" id="contact-us">7. Contact Us</Title>
|
||||
<p>
|
||||
To request a refund or for questions about our refund policy, please
|
||||
contact our customer support team at {CONTACT_INFO.email} or through the
|
||||
support section in your FlyTicketTravel account.
|
||||
</p>
|
||||
|
||||
<small class="text-gray-500">Last Updated: {lastUpdated}</small>
|
||||
</div>
|
||||
|
||||
<TableOfContents {toc} />
|
||||
</section>
|
||||
@@ -1,31 +0,0 @@
|
||||
<script lang="ts">
|
||||
import Title from "$lib/components/atoms/title.svelte";
|
||||
import { cn } from "$lib/utils";
|
||||
import { TRANSITION_COLORS } from "$lib/core/constants";
|
||||
|
||||
interface Props {
|
||||
toc?: any;
|
||||
}
|
||||
|
||||
let { toc = [] }: Props = $props();
|
||||
</script>
|
||||
|
||||
<div class="flex w-full flex-col gap-4 lg:max-w-[15rem]">
|
||||
<div
|
||||
class="flex w-full flex-col gap-4 rounded-lg border border-brand-200 bg-brand-50/50 p-4"
|
||||
>
|
||||
<Title capitalize size="h5" weight="medium">Table of contents</Title>
|
||||
|
||||
{#each toc as each}
|
||||
<a
|
||||
class={cn(
|
||||
"cursor-pointer text-brand-950 hover:text-brand-600",
|
||||
TRANSITION_COLORS,
|
||||
)}
|
||||
href={each.link}
|
||||
>
|
||||
{each.title}
|
||||
</a>
|
||||
{/each}
|
||||
</div>
|
||||
</div>
|
||||
@@ -1,119 +0,0 @@
|
||||
<script lang="ts">
|
||||
import Title from "$lib/components/atoms/title.svelte";
|
||||
import { CONTACT_INFO } from "$lib/core/constants";
|
||||
import TableOfContents from "../table-of-contents.svelte";
|
||||
|
||||
const toc = [
|
||||
{ title: "Platform Use", link: "#platform-use" },
|
||||
{ title: "Booking Disclaimer", link: "#booking-disclaimer" },
|
||||
{ title: "User Accounts", link: "#user-accounts" },
|
||||
{ title: "Booking & Payment", link: "#booking-payment" },
|
||||
{ title: "Flight Information", link: "#flight-information" },
|
||||
{ title: "Liability", link: "#liability" },
|
||||
{ title: "Changes to Terms", link: "#changes-to-terms" },
|
||||
{ title: "Contact Us", link: "#contact-us" },
|
||||
];
|
||||
|
||||
const lastUpdated = "December 3, 2024";
|
||||
</script>
|
||||
|
||||
<section class="flex w-full flex-col-reverse gap-6 md:gap-8 lg:flex-row">
|
||||
<div
|
||||
class="col-span-3 flex w-full flex-col gap-4 rounded-lg border border-brand-200 bg-gradient-to-b from-white/50 to-brand-50 p-4 md:p-8"
|
||||
>
|
||||
<Title size="h2" weight="medium">Terms & Conditions</Title>
|
||||
|
||||
<p>
|
||||
Welcome to FlyTicketTravel. By using our platform, you agree to these
|
||||
terms. Please read them carefully as they govern your use of our
|
||||
flight booking services.
|
||||
</p>
|
||||
|
||||
<Title size="h3" weight="medium" id="platform-use">1. Platform Use</Title>
|
||||
<p>
|
||||
FlyTicketTravel provides tools for flight search, booking, and
|
||||
management. You agree to:
|
||||
</p>
|
||||
<ul class="list-disc pl-4">
|
||||
<li>Provide accurate information</li>
|
||||
<li>Use the platform legally and appropriately</li>
|
||||
<li>Not misuse or attempt to manipulate our services</li>
|
||||
<li>Maintain the confidentiality of your account</li>
|
||||
</ul>
|
||||
|
||||
<Title size="h3" weight="medium" id="booking-disclaimer"
|
||||
>2. Booking Disclaimer</Title
|
||||
>
|
||||
<p>FlyTicketTravel is a flight booking platform:</p>
|
||||
<ul class="list-disc pl-4">
|
||||
<li>We facilitate bookings between you and airlines</li>
|
||||
<li>The airline's conditions of carriage apply to your travel</li>
|
||||
<li>
|
||||
We are not responsible for airline schedule changes or
|
||||
cancellations
|
||||
</li>
|
||||
</ul>
|
||||
|
||||
<Title size="h3" weight="medium" id="user-accounts"
|
||||
>3. User Accounts</Title
|
||||
>
|
||||
<p>To use FlyTicketTravel, you must:</p>
|
||||
<ul class="list-disc pl-4">
|
||||
<li>Be at least 18 years old or have guardian consent</li>
|
||||
<li>Provide valid identification when required</li>
|
||||
<li>Maintain accurate account information</li>
|
||||
<li>Protect your account credentials</li>
|
||||
</ul>
|
||||
|
||||
<Title size="h3" weight="medium" id="booking-payment"
|
||||
>4. Booking & Payment</Title
|
||||
>
|
||||
<p>When making bookings through our platform:</p>
|
||||
<ul class="list-disc pl-4">
|
||||
<li>All prices are displayed in the selected currency</li>
|
||||
<li>Payment processing is secure and PCI-DSS compliant</li>
|
||||
<li>Booking is confirmed only after payment is processed</li>
|
||||
<li>Refunds are subject to our Refund Policy and airline terms</li>
|
||||
</ul>
|
||||
|
||||
<Title size="h3" weight="medium" id="flight-information"
|
||||
>5. Flight Information</Title
|
||||
>
|
||||
<p>Regarding flight details:</p>
|
||||
<ul class="list-disc pl-4">
|
||||
<li>We strive to provide accurate and up-to-date information</li>
|
||||
<li>Flight schedules are subject to change by airlines</li>
|
||||
<li>It is your responsibility to check final departure details</li>
|
||||
<li>We will notify you of major changes when possible</li>
|
||||
</ul>
|
||||
|
||||
<Title size="h3" weight="medium" id="liability"
|
||||
>6. Limitation of Liability</Title
|
||||
>
|
||||
<p>FlyTicketTravel is not liable for:</p>
|
||||
<ul class="list-disc pl-4">
|
||||
<li>Airline service quality or performance</li>
|
||||
<li>Flight delays, cancellations, or schedule changes</li>
|
||||
<li>Lost or damaged baggage</li>
|
||||
<li>Accuracy of third-party information</li>
|
||||
<li>Service interruptions or technical issues</li>
|
||||
</ul>
|
||||
|
||||
<Title size="h3" weight="medium" id="changes-to-terms"
|
||||
>7. Changes to Terms</Title
|
||||
>
|
||||
<p>
|
||||
We may update these terms as our services evolve. Continued use after
|
||||
changes constitutes acceptance of new terms.
|
||||
</p>
|
||||
|
||||
<Title size="h3" weight="medium" id="contact-us">8. Contact Us</Title>
|
||||
<p>
|
||||
For questions about these terms, contact us at {CONTACT_INFO.email}.
|
||||
</p>
|
||||
|
||||
<small class="text-gray-500">Last Updated: {lastUpdated}</small>
|
||||
</div>
|
||||
|
||||
<TableOfContents {toc} />
|
||||
</section>
|
||||
Reference in New Issue
Block a user