- Welcome to FlyTicketTravel's legal documentation. As a flight booking
- platform dedicated to providing seamless travel experiences, we take
- our legal obligations seriously, particularly regarding payment
- processing, data protection, and user privacy. This section outlines
- our Privacy Policy, Terms and Conditions, Cookie Policy, and Refund
- Policy, ensuring transparency in how we handle your personal data and
- transactions.
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- Our policies are designed to comply with international data protection
- laws, including GDPR. They cover everything from how we process your
- flight bookings to how we secure your payment information. We
- encourage you to read each section carefully to understand your rights
- and our commitments to protecting your privacy while using
- FlyTicketTravel's services.
-
- FlyTicketTravel ("we", "our", "us") uses cookies and similar
- technologies to provide you with a better experience while using our
- flight booking platform. This policy explains how we use cookies and
- your choices regarding them.
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- 1. What Are Cookies?
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- Cookies are small text files stored on your device when you visit our
- platform. They help us provide essential features and improve your
- experience with FlyTicketTravel.
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- 2. How We Use Cookies
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We use cookies to:
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Keep you signed in to your FlyTicketTravel account securely
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Remember your flight search preferences and settings
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Ensure the security of your payment information
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Improve our platform's performance
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Analyze how our services are used
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- 3. Types of Cookies We Use
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Our platform uses:
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Essential cookies: Required for basic platform functionality
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Authentication cookies: To keep you securely logged in
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Preference cookies: To remember your settings
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Analytics cookies: To improve our services
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- 4. Managing Cookies
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- You can control cookies through your browser settings. Note that
- disabling certain cookies may limit your access to some features of
- FlyTicketTravel, particularly those related to secure booking and
- payment processing.
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- 5. Changes to This Cookie Policy
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- We may update this policy as we enhance our platform. Any changes will
- be posted here with an updated revision date.
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- 6. Contact Us
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- For questions about our cookie practices, contact us at {CONTACT_INFO.email}.
-
- FlyTicketTravel is committed to protecting your privacy and ensuring
- the security of your personal information. This Privacy Policy
- explains how we collect, use, and protect your data when you use our
- flight booking platform.
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- 1. Information We Collect
-
We collect the following types of information:
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- Personal Information:
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Full name and contact details
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Travel document information (passport/ID)
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Payment details
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Date of birth and nationality
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- Usage Information:
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How you use our platform
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Search history and preferences
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Device and browser information
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- 2. Booking Data
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We handle travel booking information including:
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Flight reservation details
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Itinerary information
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Special requests (meals, seating, etc.)
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- This data is processed in accordance with GDPR and relevant travel
- industry regulations. We implement additional security measures for
- payment data protection.
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- 3. How We Use Your Information
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We use your information to:
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Process flight bookings
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Provide customer support
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Send booking confirmations and updates
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Improve our platform
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Comply with legal obligations
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- 4. Data Protection
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We implement robust security measures including:
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Encryption for payment data
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Secure access controls
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Regular security audits
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Staff training on data protection
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- 5. International Transfers
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- As a flight booking service, we may transfer data across borders. All
- transfers comply with GDPR and relevant data protection laws, using
- appropriate safeguards and security measures.
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- 6. Your Rights
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Under GDPR, you have the right to:
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Access your personal data
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Correct inaccurate data
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Request data deletion
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Restrict processing
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Data portability
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Object to processing
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- 7. Changes to Policy
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- We may update this policy as our services evolve. Significant changes
- will be notified to users directly through the platform.
-
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- 8. Contact Us
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- For privacy-related queries or to exercise your rights, contact our
- Data Protection Officer at {CONTACT_INFO.email}.
-
- At FlyTicketTravel, we understand that travel plans can change. This
- policy outlines our approach to refunds and cancellations for flight
- bookings made through our platform.
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- 1. Booking Cancellations
-
Our cancellation policy varies based on ticket type:
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- Refundable Tickets: Eligible for full or partial refunds
- as per airline terms
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- Non-Refundable Tickets: Generally not eligible for
- refunds, but may receive airline credits or partial refunds in special
- circumstances
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- Flexible Tickets: Can be changed with minimal or no
- fees, subject to fare difference
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- The specific refund terms for your booking are displayed during the
- booking process and in your confirmation email.
-
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- 2. Airline-Controlled Refunds
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Important information about airline policies:
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- Most refunds are subject to the airline's fare rules and
- conditions of carriage
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Each airline has its own cancellation fees and policies
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- Some low-cost carriers offer no refunds under any circumstances
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Premium airlines typically offer more flexible refund options
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- FlyTicketTravel will advocate on your behalf with airlines, but we
- cannot override their refund policies.
-
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- 3. FlyTicketTravel Service Fees
-
Our policy regarding service fees:
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- FlyTicketTravel booking service fees are non-refundable after 24
- hours from booking
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- Within 24 hours of booking, service fees are fully refundable if
- you cancel
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- Premium support fees are non-refundable once the service has been
- provided
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- Seat selection and other ancillary fees follow the airline's
- refund policy
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- 4. Refund Processing
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When you're eligible for a refund:
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- Refunds are processed to the original payment method used for
- booking
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- Processing time is typically 7-14 business days after airline
- approval
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- Credit card refunds may take an additional 1-2 billing cycles to
- appear
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- You'll receive email confirmation when your refund is processed
-
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- 5. Flight Changes
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Our policy for changing flights:
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- Most tickets allow date/time changes for a fee plus any fare
- difference
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- Changes must be made at least 24 hours before departure (varies by
- airline)
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Name changes are generally not permitted by airlines
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Route changes are treated as a cancellation and new booking
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- 6. Special Circumstances
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We offer additional flexibility for:
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- Flight Cancellations by Airline: Full refund or rebooking
- assistance
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- Significant Schedule Changes: Option to accept change
- or request refund
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- Medical Emergencies: We'll help you request special
- consideration from airlines (documentation required)
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- COVID-19 Related Changes: Subject to current airline
- and regulatory policies
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- 7. Contact Us
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- To request a refund or for questions about our refund policy, please
- contact our customer support team at {CONTACT_INFO.email} or through the
- support section in your FlyTicketTravel account.
-
- Welcome to FlyTicketTravel. By using our platform, you agree to these
- terms. Please read them carefully as they govern your use of our
- flight booking services.
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- 1. Platform Use
-
- FlyTicketTravel provides tools for flight search, booking, and
- management. You agree to:
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Provide accurate information
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Use the platform legally and appropriately
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Not misuse or attempt to manipulate our services
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Maintain the confidentiality of your account
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- 2. Booking Disclaimer
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FlyTicketTravel is a flight booking platform:
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We facilitate bookings between you and airlines
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The airline's conditions of carriage apply to your travel
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- We are not responsible for airline schedule changes or
- cancellations
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- 3. User Accounts
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To use FlyTicketTravel, you must:
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Be at least 18 years old or have guardian consent
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Provide valid identification when required
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Maintain accurate account information
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Protect your account credentials
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- 4. Booking & Payment
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When making bookings through our platform:
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All prices are displayed in the selected currency
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Payment processing is secure and PCI-DSS compliant
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Booking is confirmed only after payment is processed
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Refunds are subject to our Refund Policy and airline terms
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- 5. Flight Information
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Regarding flight details:
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We strive to provide accurate and up-to-date information
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Flight schedules are subject to change by airlines
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It is your responsibility to check final departure details
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We will notify you of major changes when possible
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- 6. Limitation of Liability
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FlyTicketTravel is not liable for:
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Airline service quality or performance
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Flight delays, cancellations, or schedule changes
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Lost or damaged baggage
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Accuracy of third-party information
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Service interruptions or technical issues
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- 7. Changes to Terms
-
- We may update these terms as our services evolve. Continued use after
- changes constitutes acceptance of new terms.
-
-
- 8. Contact Us
-
- For questions about these terms, contact us at {CONTACT_INFO.email}.
-